We are confident that you will love your Dainty diamond purchase. We take great pride in our designs and inspect all of our merchandise prior to shipping. At this time all orders are final sale. You may contact us directly to discuss exchanges.
If an item is shipped defective or damaged you must contact The Diamond Showcase within 5 business days after receipt of your order. Our customer service team will issue a return authorization number with instructions on how to return your item. The Diamond showcase Ltd will repair or replace any defective / damaged items at our discretion. You the customer will be responsible for the return shipping costs, insurance and providing us with the tracking number.